About Us
Fenergo is a high‑growth global SaaS company driving digital transformation for some of the world's largest and most complex organisations. While we are known for our leadership in Client Lifecycle Management (CLM) solutions for financial institutions, our technology now powers a broad range of regulated industries looking to streamline compliance, onboarding, and customer experiences.
With over 700 team members across 11 international offices, Fenergo offers the agility of a tech scale‑up combined with the reach of a global enterprise. We are creating 300 new jobs in our Dublin HQ and a further 200 globally as part of a €100 million expansion across Research, Development and Innovation backed by Enterprise Ireland.
We are the #1 CLM provider in the RiskTech100™ and a Deloitte Best Managed Company. Led by our CEO Marc Murphy, our team thrives on solving real‑world challenges with smart, scalable, AI‑driven technology—making this an exciting time to join Fenergo and help shape the future of digital transformation.
The Role
The Technical Solution Consultant (Pre‑Sales) is a trusted technical advisor and platform expert within Fenergo's go‑to‑market organisation. Reporting to the Technical Director Client Solutions, this role partners with Solution Consultants, Sales Executives, and Product specialists to design and present robust, scalable, and secure technical architectures that demonstrate how Fenergo's SaaS platform solves clients' business and technology challenges.
The role focuses on the technical and architectural depth of the platform — including SaaS architecture, APIs, integration patterns, data flows, security, and scalability — ensuring clients clearly understand how Fenergo's technology works and why it is fit for their enterprise landscape and the value this provides.
Key Responsibilities
* Act as the technical lead in sales cycles, representing the architecture and integration and security capabilities of Fenergo's SaaS platform.
* Collaborate with Solution Consultants to align technical architecture with the proposed business solution.
* Participate in RFP/RFI responses, particularly in sections covering architecture, integrations, cloud operations, security, and performance.
* Deliver high‑impact technical presentations, demonstrations, and workshops for clients and partners.
* Articulate the SaaS delivery model and multi‑tenant architecture with clarity and confidence to technical and C‑level stakeholders.
Platform Architecture & Design
* Design high‑level solution architectures showing how Fenergo integrates with clients' existing ecosystems (CRM, data providers, screening providers, case management, downstream systems).
* Define integration patterns using Fenergo APIs and data exchange mechanisms.
* Advise clients on how Fenergo supports SaaS best practices—connectivity, data residency, security, scaling, and high availability.
* Provide technical assurance that proposed solutions are feasible, performant, and aligned with Fenergo's roadmap and standards.
* Partner with Product and Engineering teams to stay up to date on the latest architectural changes and roadmap enhancements.
Proof of Concept (PoC) / Technical Validation
* Lead or support PoC design and execution, ensuring the client's key technical success criteria are met.
* Build sample integrations, mock APIs, or configurations to validate/demonstrate technical fit.
* Document PoC outcomes and present results back to technical and senior teams within the client.
Evangelism & Technical Expertise
* Serve as a platform evangelist, educating prospects, partners, and internal teams on Fenergo's SaaS technology stack.
* Contribute to the creation of technical sales assets—architecture decks, whitepapers, demo environments, reference architectures.
* Continuously enhance technical credibility by staying current on cloud, API, and financial‑tech ecosystem trends.
Requirements
Essential Criteria
* 3+ years in a pre‑sales, solution engineering, or technical consulting role for an enterprise SaaS or software vendor.
* Strong knowledge of SaaS and cloud architecture (multi‑tenant design, high availability, resiliency, scaling).
* Hands‑on experience with API‑based integrations (REST/JSON, XML, message queues, event‑driven systems).
* Deep understanding of cloud platforms such as AWS or Azure.
* Familiarity with security models—SSO, OAuth2, encryption, and data residency/regulatory constraints.
* Excellent presentation and communication skills; able to simplify technical depth for mixed audiences.
* Proven experience creating and explaining architecture diagrams, data flow models, and deployment topologies.
* Strong commercial awareness: balances technical idealism with client value and sales strategy.
Desirable Criteria
* Knowledge of financial services technology, especially KYC, AML, CLM, or regulatory onboarding solutions.
* Exposure to enterprise integration patterns (ESB, middleware, iPaaS).
* Experience supporting large, complex RFPs and vendor evaluations.
* Understanding of DevOps practices, CI/CD pipelines, and SaaS release models.
Benefits
* Healthcare cover through VHI
* Company pension contribution
* Life assurance / Income protection
* 23 days annual leave
* 3 company closure days
* Annual bonus opportunity
* Work‑from‑home set‑up allowance
* Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
* Flexible working hours, bike‑to‑work scheme, sports and social committee, weekly fitness and sports classes and more
* Buddy system for all new starters
* Collaborative working environment
* Extensive training programmes, classroom and online, through ‘Fenergo University'
* Opportunity to work on a cutting‑edge Fintech Product, using the latest tools and technologies
* Defined training and role tracking to allow you to see and assess your own career development and progress
* Active sports and social club
* State‑of‑the‑art offices in the heart of Dublin's Docklands with great facilities, canteen and games area
Diversity, Equality, and Inclusivity
Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.
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