Unijobs on behalf of our Public Sector Client are currently recruiting for a Supervisor position in South Donegal. The position is to be filled ASAP with any interested candidates to be available to commence work immediately. The working week will consist of 35 hours, Monday - Friday, 9-5pm. Rate of pay dependent on experience, starting at €34,000. **Please note a full job description will be provided at the short-listing stage. *This position may be subject to Garda Vetting and Foreign Police Clearance, if applicable you will be required to obtain these prior to commencing in this role* Temporary 6 month contract. Purpose of the Post To lead & provide comprehensive administrative, clerical and secretarial support to the team. Principal Duties and Responsibilities: Administration Ensure the efficient day-to-day administration of area of responsibility. Ensure that deadlines are met and service levels maintained. Consider workflow and that of colleagues to support timely responses to contacts. Promptly follow up, within defined targets, on stages within the case review and processes. Support the preparation and issuing of office documentation (correspondence, reports, etc.) to the highest possible standard by monitoring and reviewing the work of the team to ensure quality and accuracy. Ensure that archives and records are accurate and readily available. Maintain confidentiality of documentation, records, etc. Contribute to standard operating procedures. Maximise the use of technology in ensuring work is completed to a high standard. Ensure line management is kept informed of issues. Ensure that stakeholders are kept informed and that their views are communicated to middle management. Organise and attend meetings as required. Actively participate in and contribute to regular operations meetings through in-person and virtual team meetings. Consider current ways of working and contribute to smooth operations between different sections. Contribute to training and induction materials, in liaison with colleagues. Contribute to training and induction of staff. Take minutes at meetings and prepare for timely circulation following meeting. Customer Service Provide high quality customer service to all contacts. Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying Line Manager of any deficiencies. Ensure that service users are treated with dignity and respect. Act on feedback from service users / customers and report same to Line Manager. Human Resources / Supervision of Staff Manage the performance of staff, where staff are reporting to them. Ensure an even distribution of workload amongst the team, considering absence due to annual leave etc. Supervise and ensure the well-being of staff within own remit. Co-operate and work in harmony with other teams and disciplines. Standards, Policies, Procedures & Legislation Maintain own knowledge of employer policies, procedures, guidelines and practices, to perform the role effectively and to ensure current work standards are met by own team. Maintain own knowledge of relevant regulations and legislation e.g. Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR. Ensure consistent adherence to procedures within area of responsibility. Adequately identifies, assesses, manages and monitors risk within their area of responsibility. Engage in the performance achievement process in conjunction with your Line Manager and staff as appropriate. Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service. Professional Knowledge & Experience Demonstrates experience relevant to the role as per the duties & responsibilities of the role. Maximise the use of ICT, demonstrating excellent computer skills particularly Microsoft Office, Outlook etc. Demonstrate the ability to work in line with relevant policies and procedures. Planning and Managing Resources Demonstrate the ability to plan and organise own workload and that of others in an effective and methodical manner within strict deadlines, ensuring deadlines are met. Sets realistic goals and time-scales, taking account of potential problems and competing priorities. Devotes time and energy to the most important task at any given time. Maintains an awareness of value for money. Evaluating Information, Problem Solving & Decision Making Demonstrate numeracy skills, the ability to evaluate information, problem solve and make effective decisions. Makes decisions and solves problems in a timely manner before they accumulate. Gathers information from enough sources and other people to make well founded decisions / solve problems. Team working Demonstrate the ability to work on own initiative as well as part of a team. Contributes to a positive team spirit. Demonstrates a willingness to become involved and help team members if they are under pressure. Unijobs is an equal opportunities employer Skills: Supervisor Administration HR Admin Legislation Policies