Overview
Love great food, mad about cheese, and passionate about leading people? If you're looking for an exciting opportunity to become part of the Irish food scene, where no two days are the same, this could be the role for you. We're on the hunt for a Team Leader to join our busy retail counter in Sheridans Cheesemongers in Ilac Shopping Centre, Dublin1.
This is a 32-40 hour per week role, and you'll need to be available to work weekends. In return, you'll enjoy competitive rates, staff discounts, an Employee Assistance Programme (EAP), and our Bike to Work scheme.
Responsibilities
* Leading by example making sure every customer receives outstanding service.
* Driving sales and guiding the team to hit targets.
* Answering customer queries, handling complaints, and solving problems on the spot.
* Managing stock: ordering, deliveries, stock takes, and keeping everything in top condition.
* Overseeing food safety and HACCP standards, ensuring a safe, clean workplace at all times.
* Organising rosters and managing schedules, holidays, and breaks fairly.
* Supporting promotions, tastings, and supplier visits.
* Training, mentoring, and onboarding new team members helping them grow and succeed.
* Building strong relationships with store management, suppliers, and colleagues across the business.
Qualifications
* Ideally at least 1 year's experience in a similar supervisory role.
* Minimum 2 years' experience in a food retail environment.
* Excellent knowledge of Irish and European farmhouse cheese.
* A real interest in artisan food and local food culture.
* HACCP trained (or strong awareness of food safety standards).
* A passion for outstanding customer service and strong communication skills.
* Organised and calm under pressure with the ability to juggle tasks and deadlines.
* Available to work 40 hours per week, 5 over 7 days including weekends.
Why join us?
Working with us means more than just a job. You'll gain skills, leadership experience, and a deep knowledge of great food. You'll enjoy competitive pay, a generous staff discount, wellbeing support through our EAP, and the option to join the Bike to Work scheme. Most of all, you'll be part of a team that values collaboration, passion, and fun at work.
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