Job Details
Client: Cpl
Location: Dublin, Ireland
Job Category: Other
EU work permit required: Yes
Job Reference:
598e228957c6
Job Views:
3
Posted:
27.04.2025
Expiry Date:
11.06.2025
Job Description
Service Assurance Manager Contractor required, Dublin, Hybrid. Your role will encompass:
* Service assurance of all services within the specific business area
* Assisting technical leads in maintaining service standards
* Incident and Problem Management
* Live Incident swift response team
* Coordination of incidents
* Problem management
* Driving engineering activities to prevent future occurrences
* On-Call Production Systems Monitoring
* Monitoring with Splunk and Grafana, including dashboards build and improvements
* Mailbox Change Control related to service
* Full awareness of all production change plans
* Participation in Change Approval Board
* System Ownership and BAU activities (e.g., IT PAM reviews, uControl Map reviews)
* Legacy System Treatment Strategy
For further details, contact Lindsay O’Leary at 00 86.
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