Medical Secretary - UPMC Aut Even
Location: Aut Even Hospital
Job type: Permanent
Overview of role:
UPMC Aut Even Hospital is recruiting a Medical Secretary on a full-time, permanent basis. The Medical Secretary team provides administrative support to a selection of Consultants across UPMC Aut Even Hospital.
Primary Duties and Responsibilities:
1. Responsible for the medical secretary functions for the hospital suites, including meeting, greeting, and booking patients efficiently on the day of the clinic.
2. Understand the patient pathway throughout the hospital.
3. Set up and expand clinics as required, handling phone calls and referral letters from GPs, and contacting patients regarding appointments and fees.
4. Request and gather information from other hospitals as needed, such as scans and reports.
5. Handle cash payments for consultants, ensure entries are made and balanced daily, and keep patient accounts up to date.
6. Complete medical reports after consultations and send copies to GPs and consultants promptly.
7. Address patient inquiries promptly.
8. Maintain proper filing systems for each consultant and keep practice software updated (IPMS/Imeddoc/TPRO).
9. Collaborate with hospital multidisciplinary team to ensure high patient service standards.
10. Work with referral and scheduling teams to adhere to booking policies and timeframes.
11. Answer calls courteously, take messages, and direct calls appropriately.
12. Participate in training relief or work experience staff as needed for holiday cover.
Qualifications & Experience:
* Medical Secretary or Business Secretarial Qualification
* Minimum 2 years' experience in a similar role.
* Proficiency in Microsoft Office packages.
* Experience with IPMS hospital system, Imeddoc, and TPRO is desirable.
Equal Opportunity Statement and Benefits
UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We offer a total rewards program that is competitive and provides growth opportunities, including:
* Competitive pay, performance-related pay, and premium pay where applicable.
* Fully paid maternity and paternity leave, a competitive pension plan, and company-funded death in service benefit (x3).
* Critical illness cover up to age 66.
* Performance rewards through our annual ACES programme.
* Work-life balance with enhanced annual leave (up to 27 days) and flexible working options.
* Opportunities for career development and ongoing learning.
About UPMC
UPMC is a multinational academic medical centre dedicated to patient-centered care, innovation, research, and education. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC operates globally through its UPMC International division, including hospitals and clinics in Ireland. In Ireland, UPMC has been providing high-quality healthcare since 2006, with facilities across Waterford, Dublin, Kilkenny, and other locations, offering outpatient care, radiotherapy, and specialized clinics.
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