Role: Field Service & Installation Technician
Location: Cork
Schedule: 40 hours per week, Monday to Friday plus 1 in 5 Sundays on-call from 11am to 4pm
Salary: €31,200 per annum plus On-Call and Overtime, paid monthly
Job Type: Full-time, Permanent Contract with an initial 6 month probationary period
About DIGI Systems Ireland
Digi Systems is an Irish owned company delivering innovative technology solutions to the retail sector across the island of Ireland.
About The Job
We are seeking a candidate to join our Field Service & Installation Technician team.
This is a hybrid role. The successful candidate will spend 50% of their time supporting our large estate of Electronic Shelf Edge Labels (ESLs), Scales and Wrappers (Food Wrapping Equipment). The rest of the time will be spent with our ESL installation team; carrying out store surveys and installing ESLs.
The Field Service part of the role is technical, we provide full training on the DIGI product range. The ideal candidate is someone with a real interest in IT (hardware and software), they have strong problem solving skills and they care about giving customers a positive experience.
The ESL installation side of the role is physical. The suitable candidate is one who can meet the challenge of a physically demanding role, and has a strong work ethic.
Company vehicle, toll tag, fuel card, mobile phone and laptop are provided.
We are recruiting a candidate based in Cork, however, travel is required and this will sometimes be nationwide travel. Overnight stays are a requirement of the role. All travel / accommodation / subsistence costs associated with overnight stays are covered by the Company.
Main Responsibilities
Field Service : Install, troubleshoot, diagnose and fix hardware and software products including ESL Systems, Scales, Wrappers, ePOS Systems - by phone, email and on site
ESL Installation: Carry out pre-installation store surveys, cut and fit rails, install a high volume of ESLs per day, manage stock in / out of installs, get sign off on completion from the store owner or manager.
Required Skills
Candidates must be fluent English speakers and eligible to work in Ireland
Full driver's license is essential
Desirable Skills
1+ years of relevant field-based work experience is an advantage
Job Types: Full-time, Permanent
Pay: €31,200.00 per year
Benefits:
* Bike to work scheme
* Company car
* Company events
* Employee assistance program
Licence/Certification:
* driving licence with 6 or less penalty points (required)
Work authorisation:
* Ireland (required)
Work Location: On the road
Expected start date: 01/09/2025