Job Title: Swedish Client Services Administrator Location: Dublin City Centre (100% onsite during training, hybrid thereafter) Hours: Monday - Friday, standard office hours Contract: Full-time, permanent Salary: Competitive, depending on experience + excellent benefits Benefits include: Pension, Healthcare, Profit Share, Risk Benefits, Paid Holidays, Wellness Subsidy, Wellness Programmes, Employee Assistance Programme (EAP), Sports & Social Club, Tax Saver, Bike to Work Scheme.
About the Role This position offers the opportunity to work with one of our high-profile financial services clients, supporting Swedish-speaking customers.
The role focuses on new business administration, claims processing, and investment services.
You will be part of a highly customer-centric team, managing a portfolio of Swedish clients, ensuring all customer requests are handled accurately, professionally, and efficiently.
Key Responsibilities Process new business, claims, and policy changes for the Swedish market Provide excellent customer service via phone and email Produce high-quality, accurate client documentation Manage customer queries in a timely and professional manner Maintain flexibility and support colleagues during busy periods Build strong relationships with internal and external partners Develop strong knowledge of financial products and processes Candidate Profile Native or fluent Swedish and fluent English Third-level qualification preferred Strong Microsoft Office skills Customer-focused with excellent communication skills High level of accuracy and attention to detail Strong numeracy and analytical skills Ability to multitask and work to deadlines Self-motivated with strong problem-solving skills How to Apply If this opportunity is of interest, please submit your CV to Emily Mason at Abrivia Recruitment via the application link.
All applications will be treated in strict confidence.
Skills: Swedish Administration Swedish customer service swedish insurance Benefits: Pension Bonus Health Benefit