Reports to:
Regional Manager / Head Office
About Our Client
Our client is a well-established, family-run Irish retail business with a strong presence across multiple locations.
Their stores offer a wide range of products including books, gifts, cards, stationery, and more, set within a multi-floor, welcoming environment.
They are known for excellent customer service, community involvement, and a warm, inclusive atmosphere.
The Role
The Store Manager will be responsible for the full day-to-day running of a large, multi-level retail store.
This includes leading the team, driving sales, delivering a high standard of customer service, and ensuring smooth operations across all areas of the store.
What's on Offer
Competitive salary based on experience
Staff discount and performance-related bonuses
Career progression opportunities within a growing retail brand
Key Responsibilities
Support the Store Manage to manage and lead a team of approximately 20 staff
Deliver excellent customer service throughout the store
Drive store sales and meet performance targets
Oversee stock control, deliveries, and floor merchandising
Manage store operations including cash handling, staffing rotas, and compliance
Support community engagement through in-store events and local outreach
Report to Head Office and ensure policies and procedures are followed
What We're Looking For
2+ years of experience in a retail management role
Strong leadership and team development skills
Customer-focused with strong communication skills
Well-organised and capable of managing multiple priorities
Comfortable working with KPIs, rotas, and budgets
A background or interest in books, gifting, or lifestyle retail is beneficial
Flexibility to work weekends and evenings
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