Role: Customer Service AdministratorLocation: Blanchardstown, Co. DublinJob Type: Permanent - Full timeSalary: €30,000 - €33,000At Elk Recruitment, we are looking for a driven Customer Service Administrator to join our client's growing team based near Blanchardstown.
This is a fantastic opportunity for an experienced Customer Service Administraotr to make a real impact in an innovative and growing organization in the workwear industry.
What's on Offer: €33,000 salary with review after 6 monthsBonus Package based on KPIs24 days annual leaveCompany pension schemeYour new role includes: Managing and responding to customer inquiries via phone, email, and chat in a timely manner.Maintaining accurate records of customer interactions and transactions in the CRM system.Assisting in resolving customer complaints by identifying the root cause and providing appropriate solutions.Collaborating with other departments to address customer needs and improving service processes.Monitoring customer feedback and reporting trends to management for analysis and action.Providing administrative support to the customer service team, including maintaining documentation and updating databases.Experience you need:A degree in business administration or related field is beneficial.Proven experience in customer service or administrative support roles in a fast paced environment.Strong IT skills are a must.Excellent communication skills, both verbal and written.Experience reaching/ exceeding targetsFull clean driving licence.What's next:Apply Now to submit your application and we will be in touch asap for our initial screening.If this role isn't the perfect match but you're interested in similar opportunities, feel free to get in touch.