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**Job Title:** Recreational Centre Supervisor **Company Overview:**
Our client has a premier destination offering exceptional leisure facilities and services. Our recreational centre is dedicated to providing a high-quality experience for our guests, ensuring that all their leisure and wellness needs are met in a welcoming environment. We pride ourselves on delivering outstanding customer service and maintaining a vibrant and engaging atmosphere for all visitors. **Key Responsibilities:** - Ensure all customer requirements are met promptly and satisfactorily, fostering a positive guest experience. - Report to the General Manager and hotel owner regarding operations, staff performance, and customer feedback as needed. - Develop and implement recreational programs and activities that promote guest engagement and satisfaction. **Required Skills and Qualifications:** - Proven experience in management or supervisory roles, preferably in a leisure or hospitality setting. - Strong leadership and team-building skills with the ability to motivate staff. - Excellent communication and customer service skills. - Ability to manage multiple tasks and priorities in a fast-paced environment. - Relevant qualifications or certifications in recreation management, hospitality, or a related field are preferred.
Requirements
Recruiting, training and supervising staff
Organising fitness activities or programmes
Maintaining statistical and financial records
Developing new facilities
Promoting and marketing the business
Ensuring compliance with health and safety legislation
Supervisory experience in a wet room facility and dry room
Chemical training is a must as you will be overseeing the pool maintenance
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