Job Summary:
We are seeking a skilled Assistant Store Manager to join our team. As a key member of our store leadership, you will be responsible for driving operational excellence, delivering exceptional customer experiences, and empowering team growth.
Key Responsibilities:
* Drive operational efficiency by ensuring adherence to processes, regulations, and performance metrics.
* Build strong relationships with customers through personalized advice and a welcoming store environment.
* Promote team growth through supportive leadership, training, and a culture of trust and respect.
* Maintain an engaging shopping experience with accurate inventory management and impeccably stocked shelves.
* Foster a culture of animal welfare and responsible pet ownership.
Requirements:
* At least one year of experience in assistant management roles.
* Able to lead with warmth and empathy, ensuring smooth operations even in the manager's absence.
* Hunger for growth, eagerness to learn, and potential to lead as a future store manager.
* Strong passion for customer service, organization skills, and effective communication.
Benefits:
* Competitive compensation package
* KPI-based bonus structure
* Generous paid leave policy
* Employee discount program
* Refer-a-friend scheme
* Advancement opportunities
* Community involvement initiatives
* Educational support programs
* Annuual leave entitlement (21 days rising to 23 days at year 6)
* Employee assistance program
* Cycle-to-work scheme
* Free uniform provision