Job Description
Join us as a receptionist at Aghadoe Heights Hotel & Spa. The front desk receptionist will provide friendly and efficient service to guests welcoming them to our luxury 5‑star property.
Location
Aghadoe Heights Hotel, Aghadoe, Ireland
About the Hotel
Aghadoe Heights Hotel and Spa is a luxury 5‑star hotel overlooking the world‑famous Lakes of Killarney and the magnificent MacGillycuddy’s Reeks mountain range. The resort offers 74 elegant bedrooms and suites with breathtaking views of the gardens, Kerry countryside, or the lakes and mountains.
Role and Responsibilities
* Guest check‑in and check‑out: welcome guests upon arrival, assist with the check‑in process, and ensure a smooth check‑out experience.
* Providing information: offer guests information about hotel facilities, services and local attractions.
* Responding to guest queries in person, by phone and via email.
Candidate Requirements
* Experience in a similar customer‑facing role.
* Luxury experience preferred.
Perks and Benefits
* Very competitive hourly wage.
* PRSA pension scheme.
* Career progression opportunities across the Windward group.
* Employee Assistance Programme.
* Digital Wellness Programme.
* Complimentary, high‑quality meals on duty including breakfast, lunch and dinner.
* Complimentary barista‑style coffee.
* Discounted room & dining rates in Windward properties for you and friends and family.
* Refer‑a‑friend scheme.
* Training and development opportunities dedicated to your development.
* Employee awards & staff recognition scheme including employee of the month, long‑service awards, team recognition days and random treat days.
* Cycle‑to‑work scheme.
About Windward Management
Windward Management is a leading hospitality management company operating approximately 2,000 key properties in Ireland and Continental Europe. The company was founded in 2007 and provides tailored solutions for hotel owners, including operations, marketing and financial management.
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