Duty Manager – Errigal Country House Hotel (4-Star Hotel)Location: Cootehill, Co. CavanAccomaditaion : Available if requiredEmployment Type: Full-time (Weekend work required)About Us:The Errigal Country House Hotel is a busy, award-winning 4-star hotel renowned for its exceptional service, luxury accommodation, weddings, dining, and guest experiences. With over 20 years of excellence and newly developed facilities including the R&R Brasserie and R&R Garden Spa, we pride ourselves on offering the highest standards of hospitality.Position Overview:We are seeking a highly competent and experienced Duty Manager to join our management team. The ideal candidate will have a proven background in a 4-star hotel environment and be passionate about delivering outstanding guest experiences. This is a hands-on role that requires strong leadership, attention to detail, and the ability to manage a busy operation across multiple departments.Key Responsibilities:Oversee the day-to-day operations of the hotel, ensuring smooth running across all departments.Supervise and support front office, food & beverage, housekeeping, and maintenance teams.Maintain the highest standards of guest service, handling all guest queries, feedback, and complaints professionally.Ensure all health, safety, and hygiene standards are adhered to at all times.Manage staff performance on shift and lead by example through excellent customer service.Conduct shift handovers, cash handling, and end-of-day reports accurately.Work closely with senior management to implement service improvements and training initiatives.Be the senior point of contact during evenings and weekends.Requirements:Minimum 2–3 years' experience in a 4-star hotel in a supervisory or duty management role.Strong leadership, communication, and problem-solving skills.Excellent customer service and interpersonal skills.Ability to work in a fast-paced, high-pressure environment.Must be flexible with working hours — weekend and evening work is essential.What We Offer:Competitive salary based on experience.Opportunities for career progression within a well-established 4-star hotel.Supportive and professional working environment.Staff meals on duty and hotel discounts.Job Type: Full-timeWork Location: In person