With the advancement of technology, there is a growing need for skilled professionals to support digital transformation in various sectors.
Job Overview
This role is pivotal in ensuring the smooth operation of digital systems and platforms. The successful candidate will be responsible for analyzing and resolving business and technical issues on a leading digital platform.
The key responsibilities of this position include:
* Supporting the resolution of service ticket queues for digital teams.
* Coordinating production fixes and releases across digital applications.
* Ensuring the implementation of necessary requirements for Finacle/Open24 applications.
* Collaborating with relevant IT teams for pre-production environment releases.
* Developing and maintaining an innovative and improving environment focusing on quality, cost reduction, and process development.
* Supporting the IT management team in implementing changes to processes and systems to deliver productivity and service improvements.
This is a permanent role based in Ireland. If you are interested in this opportunity, please apply online.