Key Role in Vehicle Care and Maintenance This is a critical position that plays a vital part in advising customers on the care of their vehicles, ensuring they are maintained according to BMW specifications. As an ideal candidate for this role, you will be responsible for delivering customer-focused service while linking our highly trained workshop technicians with customers. * Act as the primary point of contact for customers, either in person or via telephone/email, seeking to convert customer inquiries into service bookings when appropriate. About This Job Inspired by innovation and driven by excellence, we strive to provide exceptional vehicle maintenance experiences. The Service Bookings Advisor is key to achieving this goal by offering expert advice and guidance throughout each interaction.