Checkout Supervisor | Retail Grocery | North County Dublin Salary: €35,000 per annum We are currently recruiting an experienced Checkout Supervisor to join a busy supermarket in North County Dublin on a full-time basis.
This role is ideal for a hands-on retail professional with strong supervisory experience and a passion for delivering excellent customer service.
The Role: This is a full-time position working an average of 42.5 hours per week, 5 days over 7, including weekends and public holidays.
The role may evolve to include 3 days supervising the checkout operation and 2 days supporting HR/Admin functions, depending on business needs.
Main Duties: Day-to-day supervision of a busy checkout department Supporting and supervising a team of 8-10 checkout staff during shifts Assisting with rostering for a wider checkout team of approximately 25 staff Managing queues and ensuring a smooth and efficient customer experience Ensuring checkout staff are fully equipped and supported to perform their roles Providing hands-on support on tills during peak trading periods Supporting the customer service desk and store end of home delivery operations Maintaining high standards of housekeeping and compliance with relevant legislation Assisting with staff training, coaching, and ongoing development Supporting the Store Manager and senior management team as required Requirements: Minimum of 2 years' experience supervising a checkout team in a retail grocery environment Experience using till and cash register systems Strong people management and leadership skills Excellent communication, organisational, and multitasking abilities Experience supporting staff training and development Ability to remain calm under pressure while delivering excellent customer service Flexibility to work early starts, late finishes, weekends, and public holidays Fluent English, both written and spoken Ability to work independently and as part of a team Benefits: Free on-site parking Group health insurance (reduced rates) Group pension scheme Excellent training and career development opportunities Staff reward and recognition initiatives Employee Assistance Programme (EAP) Skills: Checkout Supervision Customer Service Excellence Team Leadership Queue & Workflow Management Cash Handling & Till Systems Staff Training & Support Retail Operations