Division Overview
The Corporate Services Division (CSD) is responsible for managing a diverse range of matters including Corporate Governance, Facilities, Health & Safety, Procurement, Freedom of Information, Data Protection, Internal Audit, Departmental liaison, Risk Management, Customer Service, Finance and Authorisation of Credit Intermediaries, and ICT.
CSD is key to supporting the wider functions of the CCPC, providing strategic and operational corporate support and advice to the different business units of the CCPC to achieve the statutory goals and responsibilities of the organisation.
The Role:
The CCPC is seeking to recruit a Clerical Officer to provide administrative support to appropriate Divisions across the CCPC. The role of a Clerical Officer in the CCPC is to provide essential support to allow effective and efficient performance of critical functions of the organisation. While the role is primarily based in the Corporate Services Division, it will also provide support to other divisions as required. This varied position offers an excellent opportunity to gain experience across multiple areas in the CCPC.
While the CCPC endeavours to offer hybrid working to its employees, where possible, it is expected that this role will require full-time office attendance.
In addition to the immediate appointment from this campaign, an order of merit may be established. This may be used to fill any future vacancies at the same level.
The successful candidate will:
• have experience working effectively as part of a team while also being able to work on their own, organising, prioritising and taking ownership of their work.
• be enthusiastic, customer focussed, and proactive – driven to deliver for the CCPC and consumers.
• have experience in ensuring that records are maintained to the highest standards and that reporting on ongoing work is available at any point in time.
Key Responsibilities:
The key responsibilities for the role will depend on the area to which the successful candidate is assigned, but will include some or all of the following:
• Address general facilities-related matters on a daily basis, including managing inventory of office materials and catering items of the organisation and managing internal and external post.
• Manage multiple mailboxes, taking responsibility for ensuring correspondence is addressed in an accurate, timely and professional manner.
• Responding to tickets to the Admin Helpdesk efficiently and effectively.
• Update the CCPC Intranet.
• Undertake general clerical support work e.g. filing, photocopying, binding, managing the organisation of meetings and events.
• Assist with procurement of goods/services to include: requesting quotes, conducting research, inputting to Requests for Tender (RFT), as appropriate.
• Undertake any other duties and responsibilities of a similar level within the CCPC which may be required and participate in relevant cross divisional projects when the need arises.
• Assisting the Finance Team with travel management matters.
Essential:
Please note: In order to satisfy the shortlisting panel that you meet these criteria you must explicitly reference how you meet same in your CV. Failure to demonstrate these may prevent your application progressing to future shortlisting stages.
• Experience at organising your work and meeting deadlines including being able to reprioritise as needed.
• Experience of working independently, taking responsibility for own work.
• Excellent attention to detail.
• Experience of working effectively as part of a team.
• Excellent interpersonal skills and experience of using verbal and written communications with multiple stakeholders.
• Intermediate PC skills with aptitude in using Microsoft Office (particularly Word and Excel).
• Experience of dealing with customers/ stakeholders and meeting quality service standards.
Desirable:
• Previous experience in a similar role.
• Experience of working in the public sector.
Application Process:
To apply for this role using the link on the CCPC careers page, please submit an up-to-date CV and a cover letter (max words) detailing your experience under each of the essential criteria. Applicants should note that canvassing will result in your exclusion from the process.