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General manager

Tralee
The Noel Group
General manager
Posted: 8 May
Offer description

The Noel Group is a leading recruiting agency with a nationwide presence across various industries. We specialize in connecting exceptional candidates with top-tier businesses and delivering outstanding recruitment solutions that meet our clients' needs.

We are currently seeking a highly motivated and experienced Hotel General Manager for a 69-bedroom hotel. As the Hotel General Manager, you will oversee all aspects of the hotel's operations, ensuring high-quality guest service and maintaining profitability.

This role requires strong leadership, operational expertise, and a customer-centric approach. You will work closely with department heads to ensure the smooth running of the hotel, maintain high standards, and achieve business objectives.


Key Responsibilities:

* Operational Oversight: Oversee daily hotel operations, including front office, housekeeping, food and beverage, and maintenance.
* Guest Experience: Ensure the hotel meets or exceeds guest expectations for service, cleanliness, and overall experience.
* Financial Management: Manage budgets, financial planning, and reporting.
* Revenue Growth: Develop and implement strategies to improve profitability and revenue streams.
* Team Leadership: Lead, motivate, and develop the hotel team, ensuring all staff are aligned with the hotel's objectives.
* Regulatory Compliance: Ensure compliance with health and safety regulations and all statutory requirements.
* Relationship Building: Maintain strong relationships with customers, suppliers, and local businesses.
* Guest Feedback: Handle guest complaints and feedback to ensure high levels of customer satisfaction.
* Quality Assurance: Monitor and improve service quality, guest satisfaction, and operational efficiency.


Requirements:

* Leadership Experience: Proven experience as a Hotel General Manager or in a senior management role within the hospitality industry.
* Communication Skills: Strong leadership and communication skills.
* Problem-Solving: Excellent problem-solving abilities and attention to detail.
* Financial Acumen: Financial acumen and experience managing budgets.
* Adaptability: Ability to work under pressure and maintain high standards in a fast-paced environment.
* Eligibility: Living in Ireland and have the right to work in the Republic of Ireland.

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