The Child and Family Agency was established on 1st January 2014 and is responsible for a range of statutory functions including provision of child protection, alternative care, specified regulatory services and a range of family support services. The Agency has commenced a major improvement programme with significant focus on Practice, Culture and Structure.The Agency currently has responsibility for a budget of circa €1.2billion and delivers its services through over 5,500 people in 259 locations across the Country.The Child and Family Agency has responsibility for the following range of services:Child Protection and WelfareParenting, Family Support and Early Help ServicesAlternative CareBirth Information & Tracing and AdoptionTusla Education Support Services (TESS)Children's Service RegulationCounselling and Therapeutic SupportsFurther information is available on Purpose of role:To ensure a proactive approach to the quality of services provided by Tusla's Childrens Residential Services with a focus on the management of risk and incidents and service improvement across Childrens Residential Services that is consistent with the requirements of the Agency's Policies and related guidance to meet the requirements of the Corporate Plan 2024 – 2026 and beyond.To support the delivery and implementation of the Agency's risk and incident management systems to improve quality, safety, and learning.The post holds specific responsibilities in relation to providing support to managers with development and tracking of service and quality improvements within Childrens Residential Services.Provide high quality reports and analysis as required on Quality and service improvements, Risk and Incident Management metrics, and status updates.