Retail Supervisor ROI
Screwfix is looking for a Retail Supervisor for its ROI store.
Overview
Vital part of the team, leading by example. Manage front‑of‑house and warehouse operations. Keep customers at the centre with excellent service, supported by comprehensive training programmes and varied shift patterns for a healthy work‑life balance.
Working Hours
Hours are flexible across Monday to Sunday on a rota basis, including evenings and weekends.
Opening hours: Monday–Friday 7am‑8pm; Saturday 7am‑6pm; Sunday 10am‑6pm.
Key Responsibilities
* Host – serve as the team leader, guide customers, demonstrate high standards of service.
* Store standards – oversee cash reconciliations, customer queries, audit compliance, and stock management.
* Team collaboration – work with and support a dedicated team.
Required Skills & Experience
* Experience as a supervisor or duty manager in a fast‑paced environment.
* Excellent customer service skills that translate into sales.
* Inquisitive mindset, always looking to improve.
* Passion for the business and its products.
* Friendly, flexible, reliable, honest, and hardworking.
Benefits
* Competitive salary.
* 29 days annual leave (including bank holidays), increasing up to 34 days with length of service.
* 20% discount at Screwfix and B&Q.
* Extensive training and ongoing development opportunities.
Apply
Upload your CV and complete the application. For any queries, contact careers@screwfix.com.
EEO Statement
We employ the best qualified people and provide equal opportunity for advancement, not discriminating on gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments for your application, please contact careers@screwfix.com.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Sales and Business Development
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