Job Overview
The Commercial Sales Coordinator role involves driving sales growth and delivering exceptional customer service within the office.
* Proactively achieve individual sales targets, coordinate prospecting, up-selling and cross-selling activities within the team.
* Ensure effective daily office administration, clarifying tasks through regular meetings and direction.
* Address customer queries and refer unresolved/technical issues to relevant personnel.
* Maintain adherence to all systems and procedures.
Responsibilities
Commercial Development:
* Support customers at the initial notification of claims stage in accordance with company protocols.
* Take ownership of individual outstanding debit/premium collections.
Office Support:
* Act as a liaison between sales office staff, head office, Branch Manager, Sales Executive, and Regional Sales Manager.
* Administer Personal Lines and Commercial business as required.
Requirements
* Hold qualifications such as Approved Product Advisor (APA), Approved Product Professional (APP), or Certified Insurance Practitioner (CIP).
* Previous experience in insurance/financial services would be beneficial but not essential.
* Sales/customer service expertise in a similar role is highly advantageous.
Key Skills
* Career development and mentoring
* Excellent communication skills