Posted: 25 January
Offer description
Job Description
We are seeking a highly skilled Customer Success Manager to join our team. As a Strategic Customer Success Manager, you will play a pivotal role in ensuring our most strategic customers realize maximum value from their investments through comprehensive adoption and value engagements.
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* A minimum of 6 years of experience in customer success, technical account management, sales engineering or similar role responsible for driving customer success and product/service adoption.
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The ideal candidate will have the ability to translate business requirements into business value, work with sales and marketing to promote value-driven solutions, manage executive relationships and discussions (VP/CxO), develop strategic Success Plans that align to value milestones and customer-defined business outcomes.