Sims IVF Sims IVF is one of the leading fertility clinics in Ireland. Since 1997, we have cared for thousands of patients needing treatment to realise their dream of having a baby and have helped pioneer IVF technology in Ireland. We strive to bring the joy of a family to those who need help with their fertility and to assist people in a confidential, professional, and caring manner. Our mission is to provide hope to all those who need help starting families.Sims IVF became part of the Virtus Health family in 2014. As part of Virtus Health, one of the world's leading fertility groups, we share experience and knowledge from around the world, ensuring you get access to the very best reproductive medical care.Summary of RoleThe main objective of the Fertility Health Care Assistant role is to work as a key part of a multidisciplinary IVF team to provide excellent patient care for individuals and couples in aspects of fertility treatment. Patient care must be the priority of every HCA working in Sims IVF clinic. The patient must be at the centre of everything the HCA does. The role holder must achieve excellence in patient care, investigation consultation, Phlebotomy, Cannulation, assisting at theatre procedure, and pre- and pre/post-operative care in theatre/recovery and the scanning department.The following key attributes should be demonstrated:Active ListeningGood verbal and non-verbal communicationRespect and EmpathyProfessionalismOpen-mindednessFriendlinessClinical / Technical CompetenciesThe Healthcare Assistant will demonstrate competence in the areas below, with training provided for clinic variation.(The Training Logbook will detail each level of competency required)Information TechnologyCompetent in the use of patient databases.Legislative RequirementsUnderstands the EU Cell and Tissue Directive and the clinic's responsibility regarding screening couples.Data Protection/Confidentiality – understands and takes personal responsibility by following established policies and proceduresObtaining Consent – understands and takes personal responsibility by following established policies and proceduresInfection Control /Health and SafetyHand HygieneHealth and SafetyManual HandlingUniform and Grooming StandardsClinical Waste ManagementClinical instrument disposalTheatreTheatre Cleaning and Stock OrderingAssisting with the care of a Couple before, during and after an IUIAssisting with the care of a Couple before, during and after Embryo TransferAssisting with care of the couple Before, During and After Egg CollectionAssisting the Doctor at egg retrieval and IUI proceduresSemen CollectionEmergency procedures - CPRCannulation and monitoring of patients requiring Intralipid infusions.SchedulingInvestigation Consultation- training will be provided for experienced HCAsUnderstand available tests and treatmentsScanningPhlebotomy/ CannulationAssisting at saline infusion sonography and Endometrial BiopsiesKey Behavioural CompetenciesPersonal LeadershipActs with honesty and integrity at all timesHas a realistic sense of self and impact on othersDemonstrates patience and perspective in dealing with difficult situationsAccepts ownership of the role and accepts accountability of role objectivesCommunicationAbility to deliver information/ instructions (e.g. discharge post SIS procedures) in a constructive, clear and sympathetic manner.Ability to adjust personal communication style to meet the circumstances/needs of the patient receiving the information.Ability to demonstrate empathy and respect when communicating.Patient Care/Customer ServiceDemonstrates an ability to deliver excellence in standards of service to patients/clientsPresents a caring, engaging and positive manner with patients/clientsDemonstrates an ability to obtain a clear understanding of patient/client needsLet's patient/client know he/she is willing to work with them to achieve the best outcomeAttention to DetailEnsures that one's own and others' work and information are complete and accurateFollows required procedures to ensure high quality of workVerifies information.Carefully reviews and checks the accuracy of information provided by othersInitiativeIdentifies what needs to be done and takes appropriate and assertive action within the field of their training, before being asked or the situation requires it.Seeks out others involved in a situation to learn their perspectives.Takes action to ensure patients are processed as effectively and as speedily as possible.TeamworkWorks co-operatively and effectively with colleagues from own and other departments with different skills and objectives to achieve the best outcome.Listens and respects other points of view.Open to learning and passing on better ways of doing things.Open to new ideas with an ability to follow and implement protocols and procedures, and clinic initiatives with his/her clinic colleagues.Managing ChangeDemonstrates support for innovation and for organisational changes needed to improve the organisation's effectivenessSupporting and implementing organisational changePhysical requirements of the roleTheatre/RecoveryMoving/Pushing patient trolleysRemoving/reattaching the end of gynae bedOn feet for most of the shift, including up and down the stairs multiple timesSitting during egg retrieval for intermittent to long periodsLeaning over patients for phlebotomy and cannulationScanningSitting to standing frequentlyLeaning over patients for phlebotomySitting at the computer screenScheduling- Initial consultsLeaning over patients for phlebotomySitting at the computer for intermittent periodsGrooming StandardsNon-Clinical AreaStaff should have excellent personal hygiene.Wearing an appropriate uniform and name badgeUniform, including footwear, should fit appropriatelyClinical AreaHair tied upNails trimmed and no nail varnish or acrylic nailsNo jewellery from the elbow except a plain bandNo long sleeves under the uniformHair net in the theatre area/beard net for bearded employeesNo scented creams/perfumes in the theatre areaEssential CriteriaEducationalFETAC Level 5 in Healthcare Support or equivalent (at least 2 modules required)Experience1 year of experience in the HCA role or relevant clinical experienceTrainingCPR / Manual HandlingLanguagesFluency in the English language –written and oralDesirablePrevious experience in fertilityTerms and ConditionsWeekly Hours: 37.5 hoursWorking Day: 8-hour day - between the core hours of 7:00 and 18:00, Monday to Friday.Location: Sims SwordsSalary: FTE €28,000 to €35,000 (DOE)Application DetailsPlease submit a cover letter.Also, a copy of an up-to-date CVEmail Subject Line – Fertility Care Assistant RolePlease email to: Applications close on the 18th of February 2026.