Information Officer
2 x Permanent, Part-Time, 17.5 hours per week, South Connacht CIS
South Connacht Citizens Information Service is currently seeking to recruit 2 x Permanent Part‑Time Information Officers – one for its Galway office and one for its Tuam office.
Key tasks for the post include the direct delivery of information, advice, advocacy and referral services, and liaison with other service providers, both statutory and voluntary.
Excellent communication skills, a good level of research and IT skills, and a Leaving Certificate and/or equivalent of education are required. Ideally, applicants will also hold a higher‑level qualification in the relevant field of study (e.g. social policy, human rights, social work or social care practice, legal qualification, etc.) and/or substantial previous work experience in a busy information/advice/advocacy environment.
Permanent Post: This is a permanent position, subject to completion of a six‑month probationary period.
Full Time Salary Scale: €34,672 - €52,899 including 2 x LSIs, long serving increments (pro rata for part‑time staff).
Annual leave entitlement: 23 – 25 days (after 5 years’ service).
Pension: There is a pension scheme in place where 5% is contributed by the employee and 7% by the employer. Membership of the pension scheme is mandatory.
Incremental Credit: It is expected that all new entrants to South Connacht Citizens Information Service will be appointed at point one of the salary scale. The service operates an incremental credit process for appointments higher than point one. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether to award an incremental credit is made by the Board and is subject to availability of funding.
A panel of qualified candidates may be formed from which permanent, part‑time Information Officer posts which arise in a specified period up to a maximum of 12 months will be filled, should vacancies arise. Post applied for will be located in CIS Region applied for.
Applications must be made on the relevant application form and sent to: shane.beirne@citinfo.ie
Closing date: 11am on Friday 8th May 2026 (late applications will not be accepted).
A detailed job description and application form together with further information on CIS can be accessed below.
Download the Application Form (docx)
Download the Candidate Pack (pdf)
For details on how your personal data will be used as part of this process, our Data Protection Notice for Job Applicants is available at Citizen Information Board Data Protection.
South Connacht Citizens Information Service is an equal opportunities employer.
Citizens Information Services are funded and supported by the Citizens Information Board.
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