Job Title: General Services Manager
The ideal candidate will lead and enhance various services, including catering, cleaning, and security teams.
About the Role:
* Ensure top-tier service delivery across multiple sites.
* Drive operational excellence and maintain strong client relationships.
* Maintain a safe, compliant environment and address any issues promptly.
* Oversee subcontractors for services like pest control and groundskeeping.
* Ensure robust financial performance and compliance with health, safety, and regulatory standards.
* Work with SME support teams in finance, quality, and HR.
* Assist in developing business strategies aligned with client needs.
* Ensure consistent governance at each site.
Key Responsibilities:
* Service Management
* Customer Satisfaction
* Compliance and Safety
* Subcontractor Management
* Financial Performance
* Collaboration
* Strategic Support
* Governance
The successful candidate will have experience managing large sites with multi-disciplined teams, strong client relationship and people management skills, ability to develop commercially viable solutions, and proficiency in financial and commercial information.