Real Estate Management Services - Dublin, Ireland
Key Responsibilities
A multi-disciplinary role supporting the facilities management within Dublin Client sites.
Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our Client sites.
* Support in the delivery of hard and soft services
* Coordinating vendors and subcontractors on site
* Working with contracted vendors for example, cleaning vendors Conducting audits, assisting with issues and attending meetings Delivering exceptional customer service both to internal and external clients Giving appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face.
* Providing administrative support to the team on a daily basis.
* Conducting office tours for onsite visitors ensuring a positive experience Undertaking minor maintenance and repair works
* Working as part of the multiservice team: supporting Events, Mailroom and Moves, Adds and Changes (MAC) where needed
* Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors
* Conducting risk assessments and following safety protocols
* Providing back up support to the facilities manager on a day-to-day basis
WORKING LIFE:
* On a daily basis you will be working across Dublin sites The main business language spoken in our offices is English. Knowledge of English is essential
* On occasion you may be required to work weekends or bank holidays, this will
* be arranged in advance
* The role will be structured on a shift basis over a 5-day week (1pm-10pm)
ABOUT YOU:
* You are keen to develop within the workplace, spending time supporting a multi disciplinary team gaining knowledge and expertise
* You work collaboratively as part of a team to solve problems with professionalism and service focused approach
* You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
* You are open and have good communication skills
* You strive for excellence in what you do and share ideas for improvement You are familiar with computer equipment and programs (Word, Excel and Outlook)