Sales Agent
Application Deadline:
30 April ****
Department:
Inbound Sales
Employment Type:
Full Time
Location:
Carlow
Compensation:
€30,000 / year
Description
Are you a confident communicator who enjoys speaking with people and achieving results?
Do you want to build a rewarding career in a fast-growing insurance business where your success is recognised and rewarded?
At
JustCover Insurance
, we are looking for motivated
Sales Agents
to join our Contact Centre team.
In this role, you will support customers in purchasing travel insurance that allows them to travel with confidence — including customers with
pre-existing medical conditions who may struggle to find cover elsewhere
.
You'll join a supportive, high-performing team where
training, development and career progression
are a priority.
If you're driven by targets, enjoy helping people and want to be part of a growing and ambitious company, we'd love to hear from you.
Why join us?
Competitive Starting Salary: €30,000
Earnings Potential: Uncapped commission paid monthly, with average additional earnings averaging €400 per month.
32 days' annual leave (including bank holidays) plus 1 day off for your birthday
Company pension scheme
Holiday buy scheme
Staff discounts on travel insurance
Discounted gym memberships
Support with health and wellbeing
Ongoing training on our products
Real career progression opportunities — we love to promote from within.
A supportive, friendly team where your ideas and input are valued.
Operational Hours
Monday to Friday:
8:30 AM – 8:00 PM
Saturday:
9:00 AM – 5:30 PM
Sunday:
10:00 AM – 5:00 PM
What you'll be doing
Handling
inbound sales enquiries
from customers looking to purchase travel insurance.
Asking the right questions to understand customers'
travel plans and medical history
.
Clearly explaining
policy features, cover levels, exclusions and pricing
.
Supporting
returning customers with renewals and policy updates
.
Processing
mid-term adjustments (MTAs)
such as travel date changes or updates to customer details.
Working towards
sales and performance targets
, including conversion, quality standards, AHT and Gross Written Premium (GWP).
Developing strong knowledge of our products, systems and underwriting requirements.
Participating in
coaching sessions, call reviews and training
to continually improve your performance.
Working closely with colleagues and team leaders to support
team success and best practice
.
Ensuring all activity is carried out in line with
FCA regulations, Consumer Duty and company policies
.
What we're looking for
Sales Mindset
– Motivated by targets and driven to achieve strong results.
Contact Centre Experience
– Experience in a busy customer-focused or contact centre environment is desirable.
Great Communicator
– Able to build rapport quickly and explain information clearly.
Empathetic Approach
– Comfortable discussing sensitive medical information with professionalism and care.
Tech Confident
– Comfortable navigating multiple systems while managing calls efficiently.
Problem Solver
– Proactive and solutions-focused when supporting customers.
Team Player
– Enjoys working collaboratively and contributing to team success.
Self-Motivated
– Takes pride in delivering strong performance and improving continuously.
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