About Us
TRIBE is an enchanting restaurant nestled within a converted old church in the heart of Duleek, County Meath. We are a family-run restaurant that takes pride in offering our patrons a unique dining experience, highlighting fresh, quality, and local ingredients. Our commitment to excellence extends to our service, making sure every guest feels at home in our distinctive setting. We are proud of our inclusive environment where everyone can be their authentic selves. If you're seeking a career that combines growth and having fun, join our TRIBE. To learn more about us, checkout our website https://www.
Position Overview
As a assistant manager, you will take a lead role in providing outstanding customer service, ensuring the smooth operation of the restaurant floor, and showcase a welcoming atmosphere. We are looking for a passionate, innovative, hardworking, reliable, and honest individual to join our team and uphold the core values of our establishment.
Key Responsibilities
o Customer Service Excellence
Welcome and seat guests, providing menus and offering recommendations.
Take orders, serve food and beverages, and ensure guests' needs are met promptly.
Address inquiries and concerns with professionalism and courtesy, ensuring overall guest satisfaction.
o Team Leadership
Assist in the training and supervision of junior waiting staff.
Delegate tasks, oversee shifts, and ensure that service standards are upheld.
Serve as a positive role model, encouraging a spirit of teamwork and cooperation.
o Table and Reservation Management
Manage reservations, coordinate seating, and optimise table turnover.
Maintain an organized and efficient dining room layout.
Collaborate with the kitchen and bar staff to ensure seamless service.
o Quality Assurance
Uphold our commitment to using high-quality local ingredients in every aspect of service.
Ensure that food and beverages are served in an appealing and correct manner.
Conduct regular quality checks to guarantee a top-tier dining experience.
o Customer Relations
Develop rapport with returning guests, remembering their preferences and names.
Solicit and act on feedback, addressing any concerns or special requests.
Create a warm and personalised experience for all diners.
o Honesty and Integrity
Uphold the highest standards of honesty and integrity in all aspects of the role.
Act as a role model for fair & ethical behavior within the team.
Qualifications/Requirements
o 2+ years' experience as a senior assistant manager or in a similar position.
o Exceptional customer service and communication skills.
o A solid understanding of restaurant operations and service standards.
o Leadership abilities and a willingness to train and mentor junior staff.
o Strong organizational and multitasking skills.
o Ability to work evenings, weekends, and holidays as required.
o A keen eye for detail.
o Level-headed and consistent in nature.
o Trustworthy and reliable.
o Approachable with excellent people skills.
Benefits
o Competitive salary
o A dynamic and supportive work environment
o Opportunities for professional growth and development
o Free meals while working
o Free coffee/soft drinks while working
o Career progression within the group
o Refer a friend scheme
How to Apply
If you are a dedicated and innovative leader who shares our passion for exceptional customer service, we invite you to apply by sending your CV to
Rate of pay & hours to be discussed at interview stage.
TRIBE is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Job Types: Full-time, Permanent
Pay: €36,000.00-€40,000.00 per year
Benefits:
* Employee discount
* On-site parking
Ability to commute/relocate:
* Duleek, County Meath: reliably commute or plan to relocate before starting work (required)
Experience:
* Assistant manager: 2 years (required)
Language:
* fluent English (required)
Work authorisation:
* Ireland (required)
Work Location: In person