Collections Agent (Graduate Opportunity)
Collections Agent
DLL Ireland encompasses a team of 110 members across Asset Finance, Group Treasury, and Group Reinsurance. Our goal is to deliver a 'platinum level of service in everything we do'.
DLL supports a remote working policy; therefore, it is expected that this role may be performed with a mix of home-office working and Dublin office presence, as the role and team management require. The Dublin office is our collaborative hub, so the candidate must be available to be present in Dublin as required to be fully effective in the role. A stable home WIFI environment is required.
Find out more here about how you can unleash your full potential at DLL.
Day to day:
* Monitor and collect overdue accounts in line with credit control procedures.
* Liaise with Team Leader & Sales Team to resolve any outstanding issues.
* Deal with customer queries efficiently to ensure prompt payment.
* Assist with reporting or other duties as needed, developing knowledge and experience to support other areas in the Risk domain.
All members enjoy:
* Two days per year volunteering for a local charity.
* Health and Wellness program including healthy food, free health checks, and vitality activities.
* Flexible hours with the possibility to work from home.
* Career development opportunities: online learning, member development programs.
We lead the way in meeting the need for flexibility and transparency expected by our customers.
Essentials:
* Excellent organizational skills with the ability to multi-task.
* Strong listening and communication skills.
* Willingness to consult and seek other views when unsure.
* Attention to detail and a questioning mind.
* Self-starter who seeks to find and present solutions and challenges.
* Ability to work to tight deadlines.
* Open to considering completing QFA qualifications, as DLL is regulated by the Central Bank of Ireland.
Choose wellbeing:
DLL's wellbeing ambition is to educate, equip, and empower members to build connections, manage their mental, emotional, physical, and financial wellness, and maintain work-life balance.
The four wellbeing categories are:
* Connection - Build meaningful connections with other DLL members.
* Health - Manage mental, emotional, and physical health.
* Finance - Provide learning opportunities for personal financial health.
* Lifestyle - Maintain balance between work and life priorities.
Settling in:
At DLL, we are many things: team members, family members, community members, and more. We come from diverse backgrounds, cultures, and nationalities, sharing one thing in common: we are members of DLL.
Founded in the Netherlands, DLL is now a multinational business rooted in collaboration, less hierarchy, and honest directness, enabling us to innovate across borders.
We are a cross-culture collaborative network committed to one goal: Partnering for a better world.
Good to know:
* Application deadline: 13th May (may close early due to high volume).
* The process may involve an assessment.
* Apply online via our career website; email applications will not be reviewed.
* DLL's referral program applies.
* Contact Natalie Gray, Talent Acquisition Partner, at ukrecruitment@dllgroup.com for more info.
DLL values your time and will contact only those who qualify for an interview. Employment is subject to a successful background check.
DLL is an equal opportunity employer committed to inclusive, barrier-free recruitment and work environments. Please inform Human Resources if you require accommodation.
#J-18808-Ljbffr