Job Title: IT Business Analyst - Operations
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We are looking for a skilled and motivated IT Business Analyst to support the improvement and digitization of operations processes.
The ideal candidate will have a solid understanding of key operational areas, including planning, purchasing, manufacturing, logistics, and quality. They will work closely with business stakeholders and IT teams to design and implement effective digital solutions.
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Key Responsibilities:
* Provide day-to-day support for ERP and related operations systems, including issue analysis, troubleshooting, and resolution.
* Collaborate with business process owners to gather, analyze, and document requirements across operations functions.
* Translate business needs into clear functional and technical requirements for ERP and related systems.
* Participate in system design, configuration, and testing phases, ensuring alignment with operational needs.
* Support the implementation and enhancement of operations-related systems, including ERP, WMS, MES, QMS, and SRM.
* Assist in end-to-end process mapping and identify opportunities for process automation and optimization.
* Support data consistency and integration between ERP and other operations applications.
* Collaborate with IT developers, system integrators, and vendors to ensure successful delivery of IT solutions.