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The Front Office Manager position is an exciting role that aims to ensure all our guests have a wonderful experience. We are looking for a strong, experienced, motivated person with a proven track record of successful Front of House management.
About Us
Cavan Crystal Hotel is a luxury 4* Hotel based in County Cavan. Cavan Crystal Hotel is an ideal destination nestled in the heart of the stunning lake county which is ideally situated in close proximity to many diverse tourist attractions.
As part of the TMR Collection & under the guidance of Windward Management, Cavan Crystal Hotel offers great opportunities for growth & progression in your hospitality career.
Role & Responsibilities
All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:
* Ensuring a smooth, prompt and effective service to all guests
* Ensuring maximum compliance with the Company’s guest service standards and procedures
* Directing the operations of the Front Desk
* Acting as the manager on duty in the hotel when senior managers are not available
* Managing shifts at the Front Desk and overseeing all rostering & training for front office
About The Role
Requirements
* The ideal candidate will possess a minimum of 1 to 2 years experience in a management role on a busy front desk, preferably in a hotel
* The candidate must be available to work a mixture of morning and evening shifts and public holidays, 5 days across 7
* Must have hotel front desk experience and be proficient using Hotsoft or a similar property management system
Perks & Benefits of working at Cavan Crystal Hotel
* Competitive hourly wage
* Enhanced Maternity Leave
* Discounted leisure centre membership and complimentary use after the service length
* Employee Assistance Programme
* Digital Wellness Programme
* Complimentary, high quality meals on duty
* Complimentary barista-style coffee
* Discounted rates in Windward properties for you as well as friends and family and food & beverage discounts
About Windward Management
Cavan Crystal Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as a Front Office Manager!
Skills Needed
Managerial / Operational, Hospitality
Job Description
The Front Office Manager position is an exciting role that aims to ensure all our guests have a wonderful experience. We are looking for a strong, experienced, motivated person with a proven track record of successful Front of House management.
About Us
Cavan Crystal Hotel is a luxury 4* Hotel based in County Cavan. Cavan Crystal Hotel is an ideal destination nestled in the heart of the stunning lake county which is ideally situated in close proximity to many diverse tourist attractions.
As part of the TMR Collection & under the guidance of Windward Management, Cavan Crystal Hotel offers great opportunities for growth & progression in your hospitality career.
Role & Responsibilities
All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:
* Ensuring a smooth, prompt and effective service to all guests
* Ensuring maximum compliance with the Company’s guest service standards and procedures
* Directing the operations of the Front Desk
* Acting as the manager on duty in the hotel when senior managers are not available
* Managing shifts at the Front Desk and overseeing all rostering & training for front office
About The Role
Requirements
* The ideal candidate will possess a minimum of 1 to 2 years experience in a management role on a busy front desk, preferably in a hotel
* The candidate must be available to work a mixture of morning and evening shifts and public holidays, 5 days across 7
* Must have hotel front desk experience and be proficient using Hotsoft or a similar property management system
Perks & Benefits of working at Cavan Crystal Hotel
* Competitive hourly wage
* PRSA pension scheme
* Enhanced Maternity Leave
* Discounted leisure centre membership and complimentary use after the service length
* Employee Assistance Programme
* Digital Wellness Programme
* Complimentary, high quality meals on duty
* Complimentary barista-style coffee
* Discounted rates in Windward properties for you as well as friends and family and food & beverage discounts
* Refer-a-friend scheme
* Training and development opportunities dedicated to your development
* Employee awards & staff recognition scheme including employee of the month, team recognition days and random treat days
About Windward Management
Cavan Crystal Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.
Join us today as a Front Office Manager!
Skills Needed
Managerial / Operational, Hospitality
About The Company
Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.
Company Culture
At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.
Desired Criteria
Required Criteria
* A minimum of 2 years experience in a management role on a busy front desk, preferably in a hotel
* Must be available to work a mixture of morning and evening shifts and public holidays, 5 days across 7
* Must have hotel front desk experience and be proficient using Opera or a similar property management system
Closing DateThursday 22nd May, 2025
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