Job Title: Removals Operations Manager
At our organisation, we are currently looking for an experienced professional to assume the role of Removals Operations Manager.
This key position plays a vital role in ensuring smooth day-to-day operations, efficient staff management, client satisfaction and maintaining our portfolio.
Responsibilities:
* Analyse job requirements based on survey results and effectively allocate personnel and vehicles.
* Oversee vehicle maintenance schedules to ensure a well-maintained fleet.
* Collaborate closely with the warehouse manager and staff to streamline workflow.
* Manage the removals diary on a daily basis.
* Maintain comprehensive records of crew tasks, issues and arrival times.
* Coordinate job costings with transfer managers.
* Facilitate the use of third-party services during UK removals activities.
* Establish clear parking suspensions or exemptions when necessary.
* Request service price comparisons from partners in the removals industry.
* Develop plans for assigning outside labour when required.
Key Requirements:
* Previous experience in removals operations management is highly desirable.
* A valid forklift license and strong leadership and people management skills.
* Excellent organisational skills to efficiently manage operations.
* Proficiency in IT to effectively manage data and processes.