DescriptionWe have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team. Acting as an ambassador for L'OCCITANE during the Christmas period providing excellent customer service and effective product selling.Contract Type: Fixed Term Contract up to and including 24th DecemberWeekly Hours : 8hrsWhat Will You Do?Always provide the highest level of service to ensure all customers have an exceptional shopping experienceConsistently meet/exceed your personal Key Performance Indicators (KPI's) set by the Boutique Manager to contribute to the success of the CompanyMaintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offersSupport in-Boutique and external customer eventsAdhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as requiredAssist in upholding excellent housekeeping standards throughout the Boutique, back office and staff areaSupport the Boutique Management with security and general Health & Safety monitoringPerforming any other tasks required by Boutique Management to support the needs of the businessEffectively use the Point of Sale (POS) system to process all transactions without errorOffer & provide demonstrations (including hand massage) to all customersOffer & serve refreshments, including wine on weekends and at special eventsWhat We Need From YouA love of retail, it's essential that you want to be in a customer facing environment as we are an experiential brandExcellent customer service skillsConfident and effective communication and listening skillsTo demonstrate pro-active selling abilityHighly motivated to achieve personal KPI's and contribute towards Boutique objectivesAble to work effectively in a teamReliable, honest and flexiblePositive and friendly attitude as well as consistent ability to operate at your bestWhat We Offer You?Real Living WageGenerous staff discount to use on all your favourite L'OCCITANE productsProduct AllocationAbout L'OCCITANE EN PROVENCEL'OCCITANE EN PROVENCE has been crafting beauty and wellbeing products since its creation in 1976 with the intention of sharing nature's wonders with the world. We believe that beauty goes beyond what the eye can see. From seed to skin, we are holistic in our approach. We nurture nature and aim to create positive change in the world. And by doing so, we inspire those around us to do the same.Not only an award-winning brand and a premium retailer, L'OCCITANE is proud to be a certified B Corp. From our field producers to our employees, our customers and our charity partners, we aim to leave a lasting, positive impact on our planet and people.L'OCCITANE is an equal opportunities employer, committed to creating a diverse and inclusive workplace that is free from discrimination and harassment. This means that when making decisions about our employees' careers, our main consideration is their ability to do their jobs and develop in their roles.We recruit positive-minded people who share our core values and our commitment to sustainability. In return we offer competitive employment packages with multiple benefits, personal development programs and opportunities to grow and thrive as individuals.