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Field service engineer - cssd

Dublin
Ascension Executive
Field service engineer
Posted: 14 June
Offer description

Our client is seeking an experienced Field Service Engineer with CSSD experience to join their growing team in Ireland. You will play a pivotal role in providing comprehensive support for a variety of advanced medical equipment. Key Responsibilities: Perform installation, commissioning, and validation of Medical equipment Offer clinical support to ensure proper operation and usage of medical equipment. Establish and maintain positive relationships with clients by delivering exceptional customer service and technical support. Ensure high levels of customer satisfaction by addressing customer concerns and resolving issues efficiently. Provide ongoing training to hospital staff on the use of medical equipment, ensuring compliance with regulatory standards. Liaise with customer support administration for the processing of service reports, invoicing, and related documentation. Maintain accurate records of all activities and service interventions in compliance with company procedures. Ensure all service activities are carried out in line with relevant industry regulations. Role Requirements: CSSD Experience is a must, with a deep understanding of hospital and clinical sterilization practices and workflows. A background in engineering (mechanical/electrical) or service/maintenance technology. Field-based experience with medical devices or electronic equipment. Applicants should hold a national trade qualification or further education in Engineering or Service/Maintenance Technology. Qualified validation engineer Skills & Competencies: Excellent communication and customer service skills, with the ability to build strong, trusting relationships with clients. Strong troubleshooting, analytical, and problem-solving skills. Ability to handle both electrical and mechanical components of medical equipment. Organizational skills and the ability to work efficiently under pressure. Flexibility and willingness to travel as required for field-based tasks. A full clean driver's license is required. Skills: Field engineer cssd medical engineer Benefits: Excellent

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