We are seeking a friendly, confident, and organised receptionist to join our dynamic and experienced team. This is a client-facing role that requires exceptional communication and multitasking skills. You’ll be working in a fast-paced environment, providing front-of-house support and ensuring smooth day-to-day operations at our small animal practice.
* Salary up to €30,000 FTE
* Contract Type: Full-time, Temporary contract for 10 months with potential to extend
* Working Hours: Monday to Friday 8.30- 4.30 or 10.00-6.00, 5 days per week. No weekends.
* Start Date: September
Key Responsibilities:
Greeting clients and managing appointments using our tailored booking system (Merlin)
Answering phone calls and responding to client queries professionally and efficiently
Handling payments, processing transactions, and managing end-of-day cash procedures
Managing stock levels and assisting with deliveries, including light lifting
Maintaining cleanliness and high standards throughout the practice
Supporting the wider team with general administrative duties
Building product knowledge to assist clients with queries
We are looking for a trustworthy and proactive individual who thrives in a busy, client-focused setting. The successful applicant must have:
* Previous receptionist or front-of-house experience in a customer service environment
* Strong IT skills – comfortable with Microsoft Outlook, navigating multiple systems, and data entry
* Experience with cash handling and confident discussing payments with clients
* Excellent communication and interpersonal skills
* High standards of cleanliness and organisation
* Team-oriented and willing to support others as needed
* Passion for animal welfare
Why Work For Us?
What truly makes our clinic special is the people. We’re a friendly, supportive, and down-to-earth team that works closely together, always ready to help each other out and have a laugh along the way. As a receptionist, you’ll be the first smiling face our clients see, and your role will be key to making them—and their pets—feel comfortable and cared for from the moment they walk through the door.
You’ll be joining a workplace where teamwork, respect, and kindness are part of daily life. It’s a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to be part of a genuinely caring veterinary team. No two days are ever quite the same, and your contribution will make a real difference to the smooth running of the clinic—and to the experience of every pet and owner who visits us.
What We Offer (Benefits subject to pro-rata where applicable)
We offer a competitive salary along with great benefits, including:
* Leave: Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave
* Wellbeing: Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.)
* Financial Support: Employer Pension Contributions, Discounted Staff Pet Veterinary Fees
Join Our Team
If you're passionate about animal welfare and enjoy helping both pets and their owners, we’d love to welcome you to the team.
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