Lead Customer Growth Strategist
As part of our ongoing efforts to champion diversity and inclusion, we are seeking a highly skilled Lead Customer Growth Strategist to join our team.
Job Description
The successful candidate will be responsible for developing and leading the negotiation of annual customer business plans that drive growth and deliver against internal and external strategies & KPIs. This will involve analysing data sets to build commercial plans that optimise KPI delivery, executing customer plans in a timely and accurate manner, and providing excellent communication to customers.
Key Responsibilities:
* Develop and lead the negotiation of annual customer business plans which drive growth and deliver against internal and external strategies & KPIs
* Analyse data sets (EPOS, Nielson, CIM, SRM) to build commercial plans which optimise KPI delivery
* Timely and accurate execution of Customer Plans, providing exceptional communication to Customers
* Lead Customer Contact Strategy and build powerful relationships cross-functionally
* Deploy customer, shopper, and category insight to identify optimum portfolio mix for the customer and shopper
* Lead cross-functional teams to deliver portfolio range for customer
* Own and develop promotional plan to include revenue, trade spend & promotion activation details
* Participate in all relevant internal planning processes (weekly, monthly, and quarterly)
Requirements:
To succeed in this role, you will need:
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work collaboratively as part of a cross-functional team
* Proven track record of driving growth and delivering results
* Knowledge of market trends and competitor activity
What We Offer
A competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus statutory holidays, a defined benefit pension scheme, and a real focus on personal development and growth.