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Customer experience specialist

Dundalk
beBeeCustomer
Posted: 21 June
Offer description

Delivering exceptional customer experiences is at the heart of our operation. We take pride in offering a vast array of products that cater to diverse needs, extending beyond food to include clothing, household items, and financial services. Our extensive network of stores across the UK and Ireland presents numerous job opportunities for individuals passionate about helping customers.
We strive to create a work environment where every employee feels valued and respected, with opportunities for growth and development. Our inclusive culture emphasizes treating others as we wish to be treated. We celebrate diversity, recognizing its value and potential benefits.
Job Responsibilities:

1. Provide excellent customer service by actively engaging with customers, greeting them warmly, and assisting them with their queries.
2. Maintain a clean and organized store environment, adhering to health and safety protocols.
3. Support colleagues in other departments as needed, promoting teamwork and flexibility.
4. Upsell and promote relevant products to customers, enhancing their shopping experience.

Required Skills and Qualifications:

* Customer-centric approach with a focus on delivering personalized service
* Strong communication skills, both verbal and written
* Able to work effectively in a team environment
* Flexible and adaptable to changing priorities and demands
* Basic mathematical skills for handling cash transactions

Benefits:

* Ongoing training and development opportunities
* A comprehensive induction program for new employees
* A competitive salary and benefits package
* A supportive and inclusive work environment
* Flexible working arrangements to accommodate individual needs

About Us:

We are committed to creating a positive impact in our communities through various initiatives, such as supporting local charities and promoting sustainable practices. Our dedication to inclusivity and diversity ensures that everyone feels welcome and valued within our organization. If you're passionate about making a difference and delivering exceptional customer experiences, join us in this exciting opportunity!

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