Join to apply for the Inventory Manager- LivTours role at LivTours
LivTours is an innovative tour operator specializing in immersive, high-quality travel experiences across 23 European destinations. With over 16 years in the industry, our small but highly productive team thrives in a flexible, fast-paced environment, dedicated to exceptional service, operational excellence, and seamless guest experiences.
Role Overview
We are looking for a detail-oriented and analytical Inventory Manager to oversee ticket and inventory management across all destinations. This role ensures that inventory levels are accurately forecasted, maintained, and aligned with operational needs, financial goals, and customer experience standards. Reporting to the Venue and Supplier Relationships Manager, the Inventory Manager collaborates closely with the fulfillment, product and finance teams to optimize inventory planning and execution.
Key Responsibilities
* Forecast ticket and inventory needs in collaboration with the data analyst based on historical sales, product pipeline, seasonality, and market trends, using advanced modeling in Google Sheets and BI tools.
* Analyze utilization, sales, and waste reports to identify under- or over-purchasing trends and make strategic, data-driven recommendations to maximize sales and profitability.
* In support of the Venue and Supply Relationships Manager provides inventory reports and demand forecasts for contract negotiations and to plan ticket acquisitions.
* Own and maintain all product and ticket availability across systems, ensuring accuracy, real-time updates, and alignment with sales demand and operational capacity.
* Partner with Fulfillment Managers to clearly delineate ticket acquisition workflows, eliminate overlaps or inefficiencies, and ensure seamless coordination between inventory and fulfillment operations.
* Manage and maintain inventory in internal systems: ensure accurate availability settings, proper controls, and timely updates.
* Develop and enforce inventory policies, procedures, and standard operating workflows, including purchase orders, allocation, ticket expiry, and returns.
* Develop, document, and enforce inventory management policies, processes, and controls to ensure consistency, transparency, and scalability.
* Monitor and report on key inventory metrics (e.g. fill rates, waste/unused tickets, lead times, margin impact), highlighting insights and risks to leadership.
* Collaborate with Finance to support budgeting, cost control, and forecasting for inventory-related expenditure, ensuring alignment with business goals.
* Work cross-functionally with fulfillment, product, and finance teams to ensure inventory decisions support operational feasibility, customer experience, and financial objectives.
* Partner with the IT Team to identify, champion, and implement system improvements, automations, and dashboard solutions that enhance workflow, data visibility, and accuracy.
* Conduct regular audits and data checks to ensure inventory integrity, reconcile discrepancies, and adjust forecasts accordingly.
* Coach, mentor, and supervise the Inventory Assistant, delegating routine tasks while ensuring accuracy, timeliness, and adherence to best practices.
* Provide operational guidance and support to Fulfillment and Operations teams, addressing queries, escalating issues, and training on inventory tools or systems.
* Drive a culture of continuous improvement within the inventory function, identifying opportunities to optimize systems, reduce workload, and improve data-driven decision-making.
Skills & Experience
* Proven experience (3-5+ years) in inventory, procurement, or supply management, preferably in tourism, travel, or hospitality.
* Strong analytical skills with the ability to interpret sales data and forecast demand accurately.
* Experience supervising or mentoring others, with the ability to support, develop, and collaborate effectively with direct reports.
* Tech-savvy, experienced with inventory management systems, advanced spreadsheets, and reporting tools.
* Experience managing inventory systems, workflows, and reporting metrics.
* Excellent organizational skills, attention to detail, and problem-solving ability.
* Ability to work collaboratively with cross-functional teams and maintain strong supplier relationships.
* Proactive approach to process improvement and operational efficiency.
* Effective communication skills, both written and verbal.
* Expert usage of Google suite, Google Slides, Docs & Sheets are essential.
* Flexibility to support operations outside standard hours when needed.
* Full-time, 1-year contract (renewable).
* Location: fully remote, with the opportunity to collaborate in person at our Dublin or Rome offices if based nearby.
* Standard working hours: 9:00 – 17:30, Monday to Friday, with flexibility for operational support as required.
* Salary: Competitive, commensurate with experience, plus performance-based bonus.
Join Us!
If you are a meticulous and analytical professional passionate about inventory management and operational efficiency in the travel industry, we want to hear from you. Apply now to help LivTours optimize our ticket and inventory operations across Europe.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
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