Our client are currently seeking an IT Infrastructure & Systems Engineer to join their fast-paced and inclusive company. The successful candidate will play a key role in supporting the organisation across its IT Infrastructure, Cloud, and End-User Support functions, while also assisting the wider Technology team. This is a permanent opportunity offering strong long-term career progression. It represents an excellent role for an ambitious IT professional looking to advance their career within a highly reputable and established organisation in aviation.
Benefits:
* Highly competitive Performance Bonus
* Flexible benefits credit (can be used toward salary enhancement, subscriptions, or parking)
* Employer Pension Contribution
* Flexible hybrid arrangements & working hours
* Onsite Gym & fantastic social committee
Key Responsibilities
* IT Infrastructure Management:
Administer, maintain, and secure on-premise and Azure-based servers, networks, and core systems. Support ongoing cloud migration initiatives.
* System & Application Implementation:
Assist with deploying new hardware, software, and IT solutions, collaborating with internal stakeholders and external vendors.
* Release & Patch Management:
Plan, test, and deploy software updates, security patches, and new releases to keep systems stable and secure.
* Security & Compliance:
Implement and maintain firewalls, endpoint protection, security policies, and backup/disaster recovery procedures, ensuring business continuity.
* Systems Administration:
Monitor system performance, review logs, manage alerts, and ensure smooth daily operations across all IT environments.
* End-User Support:
Serve as the first point of contact for IT queries, delivering effective support to staff at all levels and resolving incidents promptly.
* User & Access Management:
Oversee onboarding/offboarding, device setup, account provisioning, permissions management, and credential resets.
* Hardware & Software Support:
Provide hands-on support for laptops, desktops, mobile devices, and essential business applications.
* Documentation:
Create and maintain technical documentation, troubleshooting guides, and process materials to support consistent IT operations.
* Team Collaboration:
Work closely with the wider IT team to support testing, deployment, and continuous improvement of systems and services.
Qualifications
* Experience in both Azure and Hosted infrastructure environments.
* Bachelor's Degree in IT, Computer Science or similar.