Delivering Excellent Customer Service
We are seeking an exceptional individual to join our team as a Delivery Driver/Pickup Specialist. Our drivers are the face of our business and their interaction with customers is crucial to our success.
The successful candidate will be responsible for delivering frozen meals to customers in a timely manner, picking orders within the cold store using our app to update customer deliveries and provide exceptional customer service.
To succeed in this role, you must have experience in a customer service-based position, hold a full manual driving license, possess basic computer literacy, evidence of work stability and basic secondary education.
We offer opportunities for movement between teams to promote flexibility, job satisfaction, personal development and knowledge of the whole business. Our team works collaboratively as part of the wider team always looking to assist the office team and picking team when required.
We report health and safety issues, stock quality and mechanical problems and assist the team if another member is absent or on holiday.
1. Customer Service Skills: Provide excellent customer service through effective communication and problem-solving skills
2. Driving Skills: Possess a full manual driving license and demonstrate safe and defensive driving practices
3. Computer Literacy: Have basic computer skills and experience with apps used for delivery updates
4. Teamwork: Work collaboratively with the team to achieve business objectives