About Us
N.A.A. is a fourth-generation, family-owned Irish business proudly serving the furniture, woodworking, and packaging industries for over 100 years. We're growing fast and evolving — blending tradition and innovation to deliver world-class brands like Hettich, VIBO, H.B. Fuller, Liebherr, JURA, Lamello, Surteco, and Rubio.
With over 4,000 products in stock and next-day delivery nationwide, our Ballymount team is at the heart of keeping things moving. We believe in teamwork, positivity, and helping our people grow with the company.
The Role
We're looking for an enthusiastic Sales & Customer Support Executive to join our busy, friendly office team. This is a great opportunity for someone who's people-focused, eager to learn, and wants to build a career in a dynamic, fast-paced business environment.
You'll play a key role in supporting our customers and sales team — ensuring every order, query, and interaction reflects the high standards we're known for.
What You'll Do
Primary Responsibilities:
* Answer incoming calls and assist customers with queries and orders.
* Process online and sales team orders accurately and efficiently.
* Monitor and follow up on back orders.
* Support the internal sales and admin teams with day-to-day tasks.
Secondary Responsibilities:
* Handle online payments and order updates.
* Respond to customer questions about stock, pricing, and delivery.
* Log service calls and spare part requests.
* Jump in to help other departments when needed — teamwork is key
What We're Looking For
* A positive, friendly personality and strong people skills.
* Willingness to learn and take initiative.
* Good organisation and multitasking ability.
* Strong communication and attention to detail.
* Basic IT/computer literacy — Microsoft Office experience is helpful.
* Previous customer-facing or admin experience is an advantage, but not essential.
Why Join N.A.A.?
* Be part of a close-knit, growing team in a company with a proud 100-year history.
* Learn from experienced mentors and gain real career development opportunities.
* Enjoy a supportive, team-oriented culture that values improvement and progression.
* Free on-site parking.
* Monday to Friday working hours (8:30–5 or 9–5:30).
If you're ambitious, curious, and great with people — we'd love to hear from you
Apply today and start your career with N.A.A., where tradition meets opportunity.
Job Types: Full-time, Permanent
Pay: €32,000.00-€35,000.00 per year
Benefits:
* Bike to work scheme
* Company pension
* Employee discount
* On-site parking
* Sick pay
Experience:
* Microsoft Office: 2 years (required)
* Office: 2 years (required)
Work Location: In person