Our company is opening up this years internship program for people from all education backgrounds. What we are looking for:
You will be a bright self-starter, that is motivated to learn and is seeking a role in the Software industry, but you may not have the qualifications or experience.
The program will offer a basic 6 month contract to the candidates, giving you an introduction to the customer service department in the software industry.
In the first month, you will learn our software from start to finish and you will demonstrate this learning by producing training videos, which you will use to demonstrate your learning progress. Everyone has made videos on a smart phone.
In the first month, you will practice answering the phone and learn the key skills to logging technical queries into a "Customer Service system".
In month two, you will attempt to answer these queries with support from the technical team and you will begin your journey into customer service.
In month three, you will be flying and you will have a feel for the industry and what it takes to become a knowledge economy employee and hopefully you will be building confidence in your skills.
In months,4, 5 and 6 we will be asking you if this is what you thought it might be and for the best candidates, we will be offering full time positions.
As outlined, everyone starts in customer service, but once you know the ropes, you can ask about training in other areas such as business analysis, development and sales and marketing.
The simple point is that not everyone goes to college and gets a masters or the honours degree, some people take other routes into industry and this is exactly that, an alternative route into the sector.
We would love to hear from you if your into computers, or enjoy techie stuff in your spare time. You can be working in any role right now, that does not really matter, what matters is that you would like to get into Software.
Job Types: Full-time, Fixed term, Internship
Contract length: 6 months
Pay: From €28,000.00 per year
Benefits:
* Additional leave
* Bike to work scheme
* Company events
* Company pension
* Flexitime
* Free or subsidised travel
* On-site parking
* Sick pay
* Work from home
Ability to commute/relocate:
* Dublin, CO. Dublin: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Do you need sponsorship to work in Ireland. Please let us know as we are happy to help.
* As this internship asks for you to be interested in computers, please outline why you think thats you? Please think about this, as this is the key to opening the door, so please take your time and share as much as you can.
Education:
* Leaving Certificate (preferred)
Experience:
* customer facing: 1 year (preferred)
Work Location: In person