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Associate director, business processes

Letterkenny
Optum
Associate director
Posted: 19h ago
Offer description

Associate Director, Business Processes- Dublin & Letterkenny, IrelandAssociate Director, Business Processes is a senior role in the Clinical Solutions - Data Operations team, and will be responsible for end-to-end business process design, delivery & management, leveraging a matrixed environment of data, technology & global teams. Optum is looking for a curious, critical thinking & initiative-taking individual who is proactive in taking accountability for business process management and quality, including issue management and conflict resolution. Schedule: This is a full-time position with standard working hours of Monday - Friday, 9am - 5pm.Primary Responsibilities of the Associate Director, Business Processes: Project Management Strong Organizational and Planning Skills : Ability to create and execute detailed project plans, managing schedules, resources, milestones, and dependencies. Leadership and Communication : Leading diverse teams, fostering collaboration, and maintaining clear communication across stakeholders. They spend significant time communicating. Adaptability and Decision-Making : Adjusting project approaches due to unforeseen changes or environmental shifts, while making timely decisions to limit disruption. Triple Constraint Management : Balancing scope, schedule, and budget while delivering quality. Problem-Solving Expertise : Addressing issues that arise during project execution confidently while minimizing delays. Stakeholder Alignment: Managing expectations by ensuring that project deliverables meet intended business benefits Change Management: Influence and Persuasion : Guiding teams through behavioral and cultural shifts to integrate changes seamlessly into operations.Monitoring and Adjusting : Proactively identifying resistance within an organization and modifying tactics to optimize acceptance and results.Benefits Realization : Aligning organizational change efforts with business objectives to secure long-term positive outcomes from transformation initiatives.Holistic Perspective : Managing people, processes, culture, and strategy concurrently during transitions.Facilitation of Adaptation : Fostering organizational flexibility through training, communication, and systems designed for continuous improvement.Collaborative Focus : Working with sponsors, analysts, coordinators, and other roles to successfully drive changes. Continuous Improvement: Required Qualifications of the Associate Director, Business Processes: Preferred Qualifications of the Associate Director, Business Processes: Soft Skills of the Associate Director, Business Processes: Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

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Associate director, business processes
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