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Wedding coordinator

Maynooth
Kilkea Castle
Wedding coordinator
Posted: 22 December
Offer description

We are currently recruiting for a Full-Time Wedding Coordinatorto join our growing team here at Kilkea Castle Kilkea Castle Hotel is a 140-bedroom resort set on 180 acres of landscape, gardens and ancient woodland. This family-owned and managed estate offers a tranquil spa, a challenging 18-hole championship golf course and a world-class culinary experience.We are Great Place to Work 2024 certified and Georgina Campbells Four-Star Hotel of the Year 2024. Our team members are the heart of our hotel and the core of our success, and we believe that by creating a positive and supportive environment, we can deliver outstanding service to our guests. Our mission is to provide exceptional guest experiences through excellent service, integrity while ensuring that every guest feels valued, safe, and at home. Job Title: Wedding Coordinator Reporting to: Weddings Manager Key Objectives To strive to achieve the Wedding Sales Target set by Manager To deliver a high-quality service to wedding clients To actively and consistently seek new opportunities To organise weddings with impeccable attention to detail with the client and to carry out all associated administration in a timely and effective manner To professionally represent Hotel, Spa & Golf Resort at all times Key Responsibilities To be responsible for sales and administration of Engagement Parties, Weddings and After Wedding Parties. To handle all incoming enquiries pertaining to the Wedding segment with an efficient, professional and friendly client orientated approach. All enquiries must be answered within 8 hours if received before 12 noon and 24 hours or less after 12noon. All offers must be followed up personally within 24 - 72 hours after initial proposal is sent. Ensuring final details for weddings and events are accurate and communicated effectively to all departments. (Attention to detail is imperative). Issue Contracts for confirmed wedding bookings and ensure deposit schedule is executed. All contracts to be issued within 24 hours after Client confirmation is received. Ensure accuracy and integrity with diary management function in hot soft in order to maximise meeting space effectively and revenue opportunities. Preparing, updating and filing all correspondence relating to the event. Ensure function sheets are accurate and distributed efficiently. Assist in preparing bills correctly. Ensure correct billing procedures are followed and communicated directly with the Accounts Department. Produce a monthly report detailing all aspects of confirmed & provisional wedding growth month on month for current year and year to follow. Being actively involved in hotels sales projects, including entertaining clients. To maintain up-to-date and efficient files on all enquiries held on the books and an effective option date system. To keep detailed information on all the reasons for lost business whether regretted, tentative or definite and the action taken. Ensure all leads are logged. To attend all relevant Wedding Fairs and action follow up accordingly as stated above. To organise Wedding Tastings and be on site to meet and greet all Wedding Couples. To be on site to meet and greet all Wedding Couples on their Wedding Day and hand over to the Duty Manager who will look after them on the day. To assist with overall sales, attending relevant Trade Fairs throughout the year in support of the overall sales function. Assist where required in general show rounds and administration, again supporting overall sales function. General Duties Adhere to all regulations in respect of health & safety, hygiene, guest safety, fire regulations, emergency procedures, and other hotel policies. To comply with any reasonable request by your line manager, Director of sales or GM To attend in house meetings and training courses as directed. To ensure a professional appearance and demeanour is portrayed at all times in dealing with internal & external customers. To assist with any other related duties, this may be assigned from time to time Skills/Requirements Minimum 12 months experience in a similar role in a 3- or 4- star hotel required. Knowledge of Hotsoft an advantage. Flexibility to work evenings and holidays, with weekend availability required. Ability to handle last-minute changes and problem-solve under pressure. Strong organizational and communication skills. Ability to manage multiple tasks and deadlines. Professional demeanour and client-focused approach. Minimum 12 months valid work permit required. Benefits Discounts across entire resort Competitive rate DOE Meals while on duty Employee recognition Bike to Work scheme Employee Assistance Programme and PRSA scheme Continuous training and development Kilkea Castle is an equal opportunities employer

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