Client Services Coordinator Full-time, Permanent Position - Fully onsite in Dublin 8 - Minimum 3 years experience in professional office environment - Minimum typing speed of 40 words per minute - Salary DOE - €40,000-€50,000. Our client are a leading professional firm in Dublin 8 and are currently seeking a dedicatedClient Services Assistant to provide crucial support to their Advisors. This is a fantastic opportunity for somebody looking to join a dynamic but very supportive team. They're looking for somebody proactive, friendly and detail focused to act as the main point of contact for their clients. Their clientele includes other legal firms, as well as direct clients, so if you have experience in a professional services setting, either within alegal firm, accountancy or financial firm, this role could be a really good fit. What You'll Do: As an integral part of their team, you will assist three Advisors in managing their client workload, with a strong focus on delivering exceptional client service. Realistically, you'll be the go-to person for their clients, ensuring all their files are accurate and updated, really focusing on all the little details. Your responsibilities will include, but are not limited to: Client Communication Management: Reviewing, categorising, prioritising and distributing all incoming client correspondence. You'll be adept at assisting clients directly to resolve queries at the first point of contact. Diary & Meeting Management: Efficiently managing diaries, scheduling meetings and sending confirmations for both in-person and virtual (Zoom) engagements. You'll also greet clients for onsite meetings and provide support (e.g., refreshments, scanning). Email & Call Handling: Managing the email inboxes of two professionals, ensuring timely responses and proper filing. You'll also answer, screen and direct telephone calls, taking messages or resolving queries on the spot where possible. File & Data Management: Opening new client files, managing Anti-Money Laundering (AML) documentation and performing data entry on their case management system. Ad Hoc Support: Providing general administrative and ad hoc support to the team. What You'll Bring: We're looking for a candidate with a solid professional foundation and a commitment to excellence. Key Competencies: Minimum 3 years' experience in a professional office environment. A minimum typing speed of 40-50 words per minute. Excellent written and verbal communication skills. Fluency in English, both written and verbal is essential. High level of attention to detail when reviewing documents and correspondence. Strong sense of initiative and reliability. Proven ability to manage multiple tasks and meet deadlines. Strong IT and system skills, with strong experience in Excel, Word and Outlook. A strong work ethic and professional demeanour. Ability to work collaboratively as part of a team, while also being proactive and self-motivated. Experience with the Practice Evolve package (or similar case management system) is preferred but not essential. Remuneration The salary will depend on experience, in the range of €40,000-€50,000. Additional Information: This role does not meet criteria for a Critical Skills permit. Skills: Client Administrative Support Phone Manner Client administration Contact management Client Rapport CRM System CRM databases