About the role:
Job Summary
We're looking for a highly skilled Customer Service Associate to join our team. As a key member of our store staff, you'll be responsible for delivering exceptional customer service and playing a vital role in ensuring our customers have an outstanding shopping experience.
Your Key Responsibilities:
* Serving customers with a smile and providing assistance with their queries
* Stocking shelves and maintaining a clean and organized store environment
* Picking orders for home delivery and ensuring they are accurate and complete
* Providing support in store during busy periods and working collaboratively with colleagues to achieve sales targets
The Ideal Candidate:
* Has excellent customer service skills and is able to build strong relationships with customers
* Is adaptable and resilient, with the ability to work in a fast-paced environment
* Is reliable and able to follow instructions accurately
* Is smart and tidy at all times, with a focus on delivering high-quality results
What We Offer:
* Competitive salary and bonus scheme
* Colleague Clubcard offering discounts across stores and online
* Life assurance and pension scheme
* Save As You Earn Scheme and paid family leave
* Bike to work and long service awards
* Commuter scheme and wellbeing initiatives
Our Vision:
We want to become every customer's favourite way to shop, whether they're at home or on-the-go. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We believe this means being a responsible and sustainable business for all stakeholders, communities, and the planet.