IT Support Engineer – Comms Room
Ergo IT Recruitment Services – Dublin, County Dublin, Ireland
Permanent position in Dublin city centre. Working in a high‑performance desktop trading environment you will support M365 users, IT infrastructure and internal applications. The role includes Desktop Builds, hands‑on Comms Room duties, Application Support and Systems Administration.
Shift: 9 AM – 5 PM and 6:30 AM – 3 PM (rotating shift)
Onsite role with excellent learning opportunities.
What will you do?
* Troubleshoot and resolve desktop and server problems, upgrade and replace desktop components
* Diagnose and solve hardware and software incidents and problems
* Act as central point of contact for IT infrastructure‑related requests (servers, networks) including maintenance and administration
* Perform server backups, rack configuration and server health monitoring
* SQL Administration and support
* System monitoring – monitoring of systems through operations monitoring and alerts tools
* Support of Windows Server environment including Exchange Servers
* Support of Office 365 environment
* Application & user support – primary support for user requests and outages for all operational matters
* Install, maintain and support new applications and services
What experience do you need?
* IT hardware experience including laptop builds
* Microsoft (Office) 365 administration
* High availability technologies (UPS, RAID)
* Scripting experience (PowerShell, SQL)
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Finance and Information Technology
Industries
* Desktop Computing Software Products
* Technology
* Information and Internet
* Technology, Information and Media
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