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Are you passionate about providing excellent customer service in a fast-paced environment?
If you are passionate about customer service and pride yourself on maintaining the highest standards, we would like to talk to you. You will be a vital part of a friendly, family culture where we trust and respect one another. Yes, we work hard, but it goes together with having fun. You will enjoy being part of a place where individuals are encouraged and supported to deliver something exceptional.
The shifts will be from 9pm to 7am and usually will be 3-4 times a week, but will increase leading up to Christmas.
This role comes with the opportunity to complete a Retailer Level 2 Apprenticeship.
What Your Day Will Look Like
As a Sales Assistant, you will:
* Ensure excellent customer service is provided in every interaction with a customer, being friendly, welcoming, and helpful
* Respond efficiently to till queues to ensure customer satisfaction at all times
* Process till transactions securely, quickly, and accurately
* Work as part of the store team to create and maintain a fun and friendly environment
* Live the company values, focusing on taking individual responsibility and working towards team delivery
* Deliver accurate cash handling and till operational procedures
* Deliver store changes and promotions in a timely and precise manner
You will need to be flexible with your working hours. We may require you to work shifts.
What Are the Benefits?
* Discount Card – 10% discount on most purchases in-store, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* Life Assurance Cover
* Health & Wellbeing – employee assistance programme to support you
* Holiday Allowance – increasing by one day per year, up to 33 days
About Us
Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.
At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviors, along with the hard work, commitment, and passion of our colleagues, that make it all possible.
We like to keep things simple, so we have just three behaviors that lie at the heart of everything we do: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. By living our behaviors every day, we've created a land that is fun, friendly, and full of surprises — a place where our people can truly be the best version of themselves!
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