Senior Vice President, Investor Services Operations ManagerAt BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.We’re seeking a future team member for the role of Senior Vice President to join our Alternatives Transfer Agency team, part of BNY’s Fund Services platform. This role is located in Dublin, Ireland.In this role, you’ll make an impact in the following ways:Manage a team with responsibility for TA service delivery for several key Irish and Luxembourg clientsManage key client relationships and act as an escalation pointDevelop and grow our service delivery team in line with client growthLead client service improvements through engaging with our clients, investors and distributors on our common challenges, ultimate aim to implement a “best‑in‑class” servicing model.To be successful in this role, we’re seeking the following:Experience managing both large and multiple small client relationships.Experience in Transfer Agency and/or Alternative fund administration.Detail‑oriented – our client operations managers manage operations teams, deliverables and the client relationships so strong operational knowledge is key.Experience in driving and managing change – under our new platform operating model we work closely with our product and technology partners to implement continuous process improvements.Managing people, both direct reporting lines and oversight of indirect teams providing services for your clients.BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.Our awards:America’s Most Innovative Companies, Fortune, 2025World’s Most Admired Companies, Fortune 2025“Most Just Companies”, Just Capital and CNBC, 2025Seniority level: Mid‑Senior level; Employment type: Full‑time; Job function: Business Development and Sales.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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