Job Overview:
We are seeking enthusiastic and dedicated individuals to join our team as Food & Beverage Assistant at our 5 Star Luxury Wedding & Event space at Luttrellstown Castle. As an F&B Assistant, you will play a central role in ensuring a seamless and enjoyable experience for our guests during weddings and special events. Your attention to detail, exceptional customer service skills, and ability to work in a fast-paced environment will contribute to the success of our events. This role will require mid week availablity.
Responsibilities:
* Greet and welcome guests on arrival at the Castle in a friendly manner.
* Provide Drinks service in both Drinks Reception Tray Service and taking Guest orders in liaison with the Bar Staff
* Provide excellent customer service by anticipating and addressing guests' needs.
* Ensure a positive and memorable experience of the Castle for all attendees.
* Set up and prepare dining areas for weddings and events, having knowledge of table settings, dinner service running order and orientational knowledge of the Castle
* Escort guests to their assigned tables and assist with seating arrangements.
* Take and serve food and beverage orders accurately and efficiently
* Work closely with the Castle Operations Manager & Castle Banqueting Manager to understand the specific requirements and timeline of each wedding.
* Coordinate with kitchen staff to ensure timely and synchronised food service
* Monitor and maintain the cleanliness and organization of dining tables throughout the event, using trays (when appropriate) to serve and clear guest's glassware, cutlery and crockery
* Clear empty plates, glasses, and utensils promptly, efficiently and courteously
* Address guest/colleague concerns/queries promptly and professionally.
* Collaborate with other staff members to resolve any challenges that may arise which you cannot solely complete
* Work closely with other F&B staff, Kitchen staff, Front of House staff, Management and Event Coordinators to ensure smooth communication and execution of tasks
* Support team members during peak times and assist with various duties as needed
* Previous experience as a waiter/waitress in a banquet, restaurant, cafe or wedding setting is preferrable but not essential
* Excellent communication and interpersonal skills
* Professional and Polite attitude towards guests & staff alike
* Ability to work in a fast-paced environment and remain calm under pressure
* Ability to show initiative and work independently for the upkeep of the event space
* Professional appearance and demeanour
* Flexibility to work weekdays, late nights, some weekends and public holidays as needed (flexibility is available when necessary both from you to the business needs of the Castle and from the Castle to your personal needs/requirements)
* Physical stamina to stand and walk for extended periods and lift moderate weight
* Competitive wage plus service charge
* Opportunities for advancement – Team Leads/Supervisor/Management progressions
* Training and development programs – Onsite & Offsite Training available
If you are passionate about delivering exceptional service and creating unforgettable moments, we invite you to join our team at Luttrellstown Castle, one of Irelands most Exclusive Venues & Winner of Europe's Luxury Wedding Resort at the World Travel Awards
Benefits:
* Tips
* Service Charge
* Bike to work scheme
* Company events
* Employee assistance program
* Employee discount
* On-site parking
* Sick pay
* Store discount
Schedule:
* Weekday availablity
* Some weekend availiabity.
* 8-12 hour shifts.